Great when they want to be. On multiple occasions I have called to add or change a policy or check on why something differently has been billed. Was told they would reach out when it was done or had the info and wouldnβt get a call back. I would call them at the end of day to check and would be told they are waiting and will take care of it first thing the next day. Would call them in the afternoon and end of day with no answers. Would wait a few days and call back and would get a response of Iβm sorry I donβt know who you talked to last time but I will take care of it right now. Half the time they would and get back to me quickly and the other half was a rinse and repeat of poor service. Have asked to have the manager call me back every time and the manager has never reached out.
State Farm when you get what you need done is great prices and will work with you. For that reason I stay with them but this branch has been nothing but a headache most times.