
State Farm® Insurance Agent Franco Cianfaglione
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Garry
July 23, 2025
"They spam the heck out of you with phone calls even when you tell them not to call anymore. News flash if your call goes straight to voicemail ill blocked your number."
Mario moco
July 18, 2025
"How could I miss payments a few times with the same card it's crazy that made me neglecting record on my end? so I pay a crazy bill now had to move to another office"
"We encourage you to contact your actual State Farm agent regarding your concerns you mention about not paying your bill on time. We strive for the best customer experience, but I noticed you are not a customer here in the Rocky Hill Cianfaglione Insurance Agency. Godspeed "
Mari K
September 6, 2023
"Always helpful and great costumer service"
"Mari we appreciate your business and trust."
Matt Baransky
January 18, 2022
"Great when they want to be. On multiple occasions I have called to add or change a policy or check on why something differently has been billed. Was told they would reach out when it was done or had the info and wouldn’t get a call back. I would call them at the end of day to check and would be told they are waiting and will take care of it first thing the next day. Would call them in the afternoon and end of day with no answers. Would wait a few days and call back and would get a response of I’m sorry I don’t know who you talked to last time but I will take care of it right now. Half the time they would and get back to me quickly and the other half was a rinse and repeat of poor service. Have asked to have the manager call me back every time and the manager has never reached out. State Farm when you get what you need done is great prices and will work with you. For that reason I stay with them but this branch has been nothing but a headache most times."
"We’re so sorry to learn State Farm did not live up to your expectations. We invite you to follow up with us at franco@getfranco.com to make sure you are totally satisfied."
Ben Safalow
January 4, 2022
"The whole team at this state farm are very friendly and helpful! Definitely the best State Farm around!!"
"Ben we appreciate your referrals, business and trust."
Miguel Carrillo
August 3, 2021
"The best ..state farms ins. Kind and friendly professional.."
"Mr. Carrillo we appreciate your business and trust."
Richard Pond
March 28, 2021
"Fantastic agency, Austin is amazing, ask for him"
Jose Alicea
December 17, 2020
"Its a great place specially Rob go the extra mile to make sure you understand and are comfortable of you're situation ..."
"Jose we appreciate your referrals, business and trust."
Ilias Cabrera
September 23, 2020
"Austin is the man! He helped me compare rates and get everything set and settled for when I got my car! He was extremely responsive and very positive! He went out of his way to bring me the insurance information as well (I had no ride). He’s a down to earth guy and I recommend him for everyone! Thank you very much Austin!!!"
ERMINIO DIMASCIO
September 4, 2020
"The service was friendly and conducted in a very knowledgeable and professional manner. Rob is a down to earth person. He takes your insurance needs seriously."
"Mr. Dimascio we appreciate your referrals, business and trust."
luis figueroa
March 14, 2020
"I'm always late on my payments but they always take care of me"
"Luis we appreciate your referrals, business and trust."
m m
January 24, 2020
"No communication between corporate and this office."
"Very random. "
Peter Omichinski
January 21, 2020
"Great people and staff always there to help when I need it!"
Martin Gugliotti
February 14, 2019
"Always there when you need them. The whole team is spectacular. Thank you for all the help and advice. Would give 6 stars if I could."
Enoc Ospina
September 7, 2018
"Good costumer service. Low price"
"Mr. Ospina we appreciate your referrals, business and trust."
Larry Carlson
March 28, 2018
"Great insurance agency. Franco and his staff are very knowledgeable and helpful."